Terms & Conditions

Last updated: July 07, 2024

1. Agreement to Terms

By accessing and using the services provided by Osaühing BAMBOO GROUP ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Osaühing BAMBOO GROUP provides computer programming services and booking-related services including but not limited to:

• Custom software development
• Web and mobile application development
• Booking and reservation system development
• Event management and coordination services
• Technical consulting and support

3. User Responsibilities

3.1 General Conduct

You agree to:

• Provide accurate and complete information
• Use our services only for lawful purposes
• Not interfere with or disrupt our services
• Respect intellectual property rights
• Maintain the confidentiality of any login credentials

3.2 Prohibited Activities

You may not:

• Use our services for any illegal or unauthorized purpose
• Transmit viruses or malicious code
• Attempt to gain unauthorized access to our systems
• Reverse engineer or attempt to copy our software
• Use our services to harm others or violate their rights

4. Service Agreements and Contracts

4.1 Project Scope

Each project will be governed by a separate service agreement detailing:

• Project scope and deliverables
• Timeline and milestones
• Payment terms and schedule
• Intellectual property ownership
• Support and maintenance terms

4.2 Changes to Scope

Any changes to the agreed project scope must be documented in writing and may result in additional charges and timeline adjustments.

5. Payment Terms

5.1 Fees and Payment

• All fees are quoted in EUR unless otherwise specified
• Payment terms will be specified in individual service agreements
• Late payments may incur additional charges
• All prices are exclusive of applicable taxes

5.2 Refunds

Refund policies will be outlined in individual service agreements. Generally, refunds are not provided for completed work or services that have been delivered according to specifications.

6. Intellectual Property

6.1 Ownership

Unless otherwise specified in a service agreement:

• Client owns rights to custom-developed solutions upon full payment
• We retain rights to general methodologies and know-how
• Third-party components remain owned by their respective owners
• We may use project experience for marketing purposes (with client consent)

6.2 Confidentiality

We maintain strict confidentiality regarding client information and project details. Non-disclosure agreements may be executed for sensitive projects.

7. Warranties and Disclaimers

7.1 Service Warranty

We warrant that our services will be performed in a professional manner consistent with industry standards. Specific warranties will be outlined in individual service agreements.

7.2 Disclaimers

Our services are provided "as is" without warranty of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

8. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Termination

10.1 Termination Rights

Either party may terminate a service agreement with written notice as specified in the individual agreement. We reserve the right to terminate services immediately for violation of these Terms.

10.2 Effect of Termination

Upon termination, all outstanding payments become immediately due, and we will provide completed work as specified in the service agreement.

11. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of Estonia. Any disputes will be resolved in the courts of Estonia.

13. Force Majeure

We are not liable for any delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

15. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

16. Contact Information

If you have any questions about these Terms, please contact us:

17. Acceptance

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.